Terms of Service

NOTE: This information is intended for general purposes only and should not be considered professional or legal advice. We strongly recommend consulting a qualified professional or legal advisor for advice tailored to your specific circumstances before making any decisions based on this content. UInPrint does not warrant the completeness, accuracy, reliability, suitability, or availability of the information provided. Any reliance on this information is at your own risk. UInPrint will not be liable for any loss or damage resulting from the use of this information. For any specific questions or concerns, please consult a professional.

If you have any questions or concerns regarding our Terms of Service, please reach out to our customer service team via the Contact Us page on our website. We are committed to ensuring your satisfaction with every UInPrint purchase.

Table of Contents

Welcome to UInPrint, Registered office at 9 Spit Road, Mosman NSW 2088, Australia. We offer print-on-demand services that allow you to customize products with your own designs. You acknowledge and agree to be governed by the following terms and conditions by using our services and visiting our website. Please take time to carefully read them.

Usage Rights and Restrictions

As a user of UInPrint, you are granted a non-exclusive, non-transferable, limited right to access and use our services for your personal, non-commercial purposes. You agree not to use the website for any unlawful activity, nor to upload, transmit, or distribute any content that is defamatory, obscene, infringing on intellectual property rights, or otherwise injurious to third parties. You are prohibited from attempting to breach the security of the website, including but not limited to, conducting any form of network attack or spamming.

Account Registration

UInPrint does not require users to create an account to use our services or make purchases. You can access our services and complete transactions as a guest.

When you get to the checkout, you do have the choice to create an account. An email with the password for your account will be sent to you after checkout success.

Additionally, you are responsible for ensuring that all information provided during the transaction process is accurate and complete.

Intellectual Property

All content on the UInPrint website, including but not limited to the UInPrint brand logo, text, graphics, logos, images, and software, is the property of UInPrint or its content suppliers and protected by Australian and international copyright laws. Unauthorized use of any UInPrint trademark, service mark, or logo may be a violation of federal and state trademark laws.

What Rights Do You Have Regarding Content on UInPrint?

You own every piece of content you upload. We reserve the right to delete content at our discretion if we get notification, if we suspect that it is not yours, or if it doesn’t adhere to our standards.

UInPrint may use its discretion to remove Your Content from our Service at any time, with or without prior notice to you, if it infringes on someone else’s intellectual property rights, violates any of our policies or Terms of Service, or both. UInPrint is not required to keep an eye on or regulate Your Content. Not only does content containing any of the following violate intellectual property rights, but it may also result in the termination of Your account.

  • Child Exploitation: You are not permitted to upload or post any content that photographs, depicts, or otherwise employs minors for sexual or other forms of abuse, or shows children in a sexual way.
  • Bullying, Defamation, Harassment, and Threats: You are not permitted to upload or post any content that harasses, intimidates, targets, or bullies any individual.
  • Hateful Content: You are not allowed to upload or post anything that encourages or justifies the use of violence against someone on the basis of their age, gender, sexual orientation, race, ethnicity, color, religion, national origin, status as a veteran, or disability. Additionally, it cannot encourage criminal conduct or terrorist activities.
  • Illegal Content: You are not allowed to publish or post anything that is vulgar or that encourages behavior that is prohibited by the laws of the countries in which you do business.
  • Intellectual Property: You are not allowed to upload or post any content that violates another person’s trademarks or copyright.
  • Personal and Confidential Information: Unless you have permission from the owner of the information or from another authorized person, you are not permitted to post or upload any content that contains personally identifiable information, sensitive personal information, or confidential information, such as account passwords, credit card numbers, or confidential national ID numbers.
  • Self-Harm: Content that encourages self-harm cannot be uploaded or posted.
  • Terrorist Organizations: Content that suggests or encourages membership in, support for, or funding of a terrorist organization is prohibited for posting or uploading.

Payment Terms

PayPal, Google pay, Apple pay, and standard credit card payments (Visa, Mastercard, Amex) are among the payment options that UInPrint takes. By selecting a payment option, you agree to pay the full price of your order (including all relevant taxes and other charges) and represent and warrant that you are able to utilize the chosen payment method.

Value-Added Tax, sometimes known as VAT, is a consumption tax that effectively covers all products and services that are purchased and sold in the EU with the intention of being used or consumed.

Orders that are imported into the UK and Norway, two of the 27* members of the European Union, as well as orders that are sold locally or travel across their borders, including the US, are subject to VAT.

A VAT charge is applied at every stage of an order’s production, unlike the US sales tax system.

Key facts about VAT

  • VAT applies to every product in the UInPrint catalog.
  • The applicable VAT rate ranges from 0 to 27% of the total order cost.
  • The taxable amount also includes the cost of shipping.

*(Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden)

Here’s how UInPrint incorporates VAT into your orders:

When is VAT applied?
Orders under these conditions are subject to VAT charges:

  • Local and Cross-Border Sales: For purchases made and delivered to addresses in the UK, Norway, and the 27 member states of the EU.
  • Imports: For orders coming from outside the EU, such as the US, and delivered to these nations.

The cost of the UInPrint order will automatically be adjusted according to the applicable VAT rate. The taxable amount also includes the shipping costs.

The imposed VAT rate can vary from 0% to 27% based on the following characteristics.

The exact VAT rate is calculated based on:

  • Which nation an order is printed in (the country of origin) for a specific product
  • Where it is shipped to (destination country)

Yes, local taxes will apply to all printed items that are transported within Australia and New Zealand.

Generally speaking, taxes from Australia and New Zealand apply to every item in the UInPrint catalog. Certain products might be excluded due to their classification. Like the remainder of the order, the shipping cost is taxable and is subject to the same tax rate.

Marketplaces and registrations do not have any special tax exemptions.

In Australia and New Zealand, there is only one type of tax that applies to UInPrint orders:

  • The federal Goods and Services Tax (GST) is levied on all local sales.
    • In Australia GST is 10%
    • In New Zealand GST is 15%

As of April 2022, UInPrint has updated its tax policy for sales within Canada, ensuring compliance with local tax regulations.

Local taxes will be charged on all printed items shipped within Canada. The tax rate, which represents the various tax rates in each province, is determined by the destination address of each order.

In Canada, there are two kinds of taxes. The provinces impose one tax, while the federal government imposes the other.

These can be divided into four distinct taxes, which is how your invoices will show them:

  • Goods and Services Tax (GST): A federal tax known as the Goods and Services Tax (GST) is levied on all sales made in every province in Canada.
  • Harmonized Sales Tax (HST): All sales into Ontario, Nova Scotia, Prince Edward Island, New Brunswick, and Newfoundland are subject to the Harmonized Sales Tax (HST), this combines the provincial sales tax with the goods and services tax.
  • Provincial Sales Tax (PST): The provinces impose Provincial Sales Tax (PST) on orders that are transported to British Columbia, Saskatchewan, and Manitoba.
  • Quebec Sales Tax (QST): Shipments to Quebec are subject to a provincial tax known as the Quebec Sales Tax (QST).

Provinces in Canada impose either a GST alone or a GST in addition to a Provincial Sales Tax (PST). The provincial share of the tax has already been added to the combined rate in provinces that have the Harmonized Sales Tax (HST).

Disclaimers and Limitations of Liability

UInPrint provides its services on an “as is” and “as available” basis without any warranties, expressed or implied, including but not limited to, warranties of merchantability or fitness for a particular purpose. UInPrint shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from your use of our services.

You will know if your order/product is blocked for IPR when you receive an email from UInPrint that we cannot process your order.

This indicates that we have received a complaint from the Intellectual Property owner about your product listing, including the design, title, and/or product description. In such cases, we are legally obligated to not process your order from our platform. However, if a mistake was made in blocking your product, you may submit an appeal on our contact page.

It is essential to recognize that beauty and skincare product claims are regulated by the Food and Drug Administration (FDA) in the United States and similar regulatory agencies in other countries. Because of this, several restrictions control the kinds of claims that are allowed for a product.

These terms only apply to consumers in the United States and Canada, where we are presently offering shipping for our beauty items.

The following are some examples of claims that cosmetics may make provided by the FDA:

  • Cleanses skin
  • Enhances beauty
  • Promotes attractiveness
  • modifies, minimizes, or lessens the appearance of something (such pores, skin, pimples, etc.)
  • Exfoliates

Termination of Use

UInPrint reserves the right to terminate your access to the website or cancel orders at our discretion without notice, if we determine that your use of our services is in violation of these Terms of Service, including but not limited to brute force attacks, spam ordering, or other unethical behaviors.

Dispute Resolution

Any disputes arising out of or relating to these Terms of Service or the use of UInPrint services shall be resolved through online resolution mechanisms as determined by UInPrint.

Amendments to the Terms

UInPrint reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website with the latest date of update noted at the end. After such changes, your continuing use of the website signifies your agreement to the updated Terms.

By using UInPrint’s services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.

Last Updated June 18, 2024.

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